Tax QRG for Valor – Retail

Manual Tax

1. Select Payment Method and payment type by taping the credit or sale button.
2. Enter Sales Amount.
3. Screen will change and display the tax options.
4. Tap the State Tax icon and enter the State Tax amount, then tap OK.
5. Tap the City Tax icon and enter the City Tax amount, then tap OK.
6. The screen will revert to the previous screen, and display all of the tax amounts.
7. Tap the OK button and follow the prompts on the terminal to continue through the transaction.
8. Select Payment Method and payment type by taping the credit or sale button

Transactions

Favorites Menu

1. Reprint Receipt: Prints the receipt for last transaction performed.
2. Settlement: Option for you to settle their current batch.
3. Tip Adjust: Adjust the tip amount on transactions performed within current batch.
4. Reports: See summary reports for current open batch, the last settled batch, and the detailed reports for the last 5 batches settled.
5. Change Password: Set one general password OR create custom passwords for settlements, voids/refunds, & removing custom fee.
6. Download Package: Used to apply parameter changes or update the version on the device.
7. Comm Config: Configure or change your internet connection type
8. Reboot: Power cycles device.
9. Start RD: Allows ISO to perform troubleshooting on the device.

Credit Sale

1. Enter transaction amount and press OK.
2. Swipe/Insert/Tap card on Present Card screen or start typing card number for manual entry.
3. Sign and Tip if prompted. Select receipt delivery method.

Debit Sale

1. Tap Credit until Debit is displayed.
2. Enter transaction amount and press OK.
3. Swipe/Insert/Tap card on Present Card screen or start typing card number for manual entry.
4. Enter PIN number and Tip if prompted.
5. Follow prompts until receipt prompt – select receipt delivery method.

Credit Void

1. Tap Sale until Void is displayed. Press OK and enter password. Select Tran Number or Card Number.
2. If Tran Number, enter transaction number. If Card Number, enter last 4 digits of card.
3. Transaction will appear on screen. Press OK to void transaction. Select receipt delivery method.

Credit Refund

1. Tap Sale until Refund is displayed. Enter Refund amount and press OK.
2. Enter password if prompted.
3. Swipe/Insert/Tap card on Present Card screen or start typing card number for manual entry.
4. Select receipt delivery method.

Credit PreAuth

1. Tap Sale until PreAuth is displayed. Enter dollar amount and press OK.
2. Swipe/Insert/Tap card on Present Card screen or start typing card number for manual entry.
3. Select receipt delivery method.

Voice Authorizations

PR: 787-783-8689

USA / USVI: 1 855-437-9991