Dejavoo QD2

DEBIT SALE

1. Tap on the DEBIT icon on your terminal home screen.
2. Tap on the SALE icon.
3. Input CLERK ID# and press OK. Conditional on the
   terminal’s configuration.
4. Input the SALE AMOUNT and press OK.
5. Tap (contactless only) or insert chip card.
6. If prompted, confirm the sale amount by tapping OK or
   NO. Conditional on the terminal’s configuration.
7. Customer enters PIN on encrypted terminal PIN Pad or
   encrypted external PIN Pad and presses OK.
8. The transaction is processed. Sales receipts will print with
   details of the transaction.

CHIP CREDIT SALE

1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the SALE icon.
3. Input CLERK ID# and press OK. Conditional on the
   terminal’s configuration.
4. Input the SALE AMOUNT and press OK.
5. Tap (contactless only) or insert chip card.
6. If prompted, confirm the sale amount by tapping OK or
   NO. Conditional on the terminal’s configuration.
7. The transaction is processed. Sales receipts will print with
   details of the transaction.

MANUALLY ENTERED SALE

1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the SALE icon.
3. Input CLERK ID# and press OK. Conditional on the
   terminal’s configuration.
4. Input the SALE AMOUNT and press OK.
5. Manually input CARD number.
6. Follow the CNP prompts (input exp. date, ZIP code etc.).
   Conditional on the terminal’s configuration.
7. The transaction is processed. Sales receipts will print with
   details of the transaction.
   VOID CREDIT TRANSACTION (Card Present)
8. Tap on the CREDIT icon on your terminal home screen.
9. Tap on the VOID icon.
10. Input the VOID AMOUNT and press OK.
11. If prompted, confirm the void amount by tapping OK or
    NO. Conditional on the terminal’s configuration.
12. If prompted, input MANAGER PASSWORD (default
    password is 1234).
13. Tap (contactless only) or insert chip card.
14. Enter the void transaction # and press OK.
15. The transaction is processed. Void receipts will be printed with
    details of the transaction.

CREDIT CARD RETURN

1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the RETURN icon.
3. Input the RETURN AMOUNT and press OK.
4. If prompted, confirm the return amount by tapping OK or
   NO. Conditional on the terminal’s configuration.
5. If prompted, input MANAGER PASSWORD (default
   password is 1234).
6. Tap (contactless only) or insert chip card.
7. The transaction is processed. Return receipts will print with
   details of the transaction.

VOID BY TRANSACTION # (Card NOT Present)

1. From the idle prompt, tap the icon to access the
   FAVORITES menu.
2. Tap VOID TRANSACTION.
3. If prompted, input Manager Password (1234 default).
4. Tap BY TRANSACTION #.
5. Input TRANSACTION # to be voided and press OK.
6. Confirm the void transaction by tapping SELECT.
7. If prompted, confirm the void amount by tapping OK or
   CANCEL. Conditional on the terminal’s configuration.
8. If prompted, input Manager Password (1234 default).
9. The void is processed. Void receipts will print with details
   of the transaction.

REPRINT RECEIPT

1. From the idle prompt, tap the icon to access the
   FAVORITES menu.
2. Tap REPRINT RECEIPT.
3. If prompted, input Manager Password (1234 default).
4. Tap desired option (LAST, BY TRANSACTION # or BY
   CARD NUMBER).
5. Follow prompts and transaction receipt prints.
   SETTLE DAILY BATCH
6. From the idle prompt, tap the icon to access the
   FAVORITES menu.
7. Tap SETTLE DAILY BATCH.
8. If prompted, input Manager Password (1234 default).
9. Terminal communicates with the host.
10. Settlement Report prints.

PRINTING REPORTS

1. From the idle prompt, tap the icon to access the
   FAVORITES menu.
2. Tap desired report type (DAILY REPORT or SUMMARY
   REPORT).
3. If prompted, input Manager Password (1234 default).
4. REPORT prints.

EDIT TIPS BY TRANSACTION #

1. From the idle prompt, tap the icon to access the
   FAVORITES menu.
2. Tap EDIT TIP.
3. If prompted, input Manager Password (1234 default).
4. Tap ALL.
5. Tap TRANSACTION #.
6. Input TRANSACTION # and press OK.
7. Transaction amount appears, input TIP AMOUNT and
   press OK.
8. If prompted, confirm the tip amount by tapping YES or
   NO. Conditional on the terminal’s configuration.
9. Repeat steps 5 and 6 as needed.
10. After all desired tips have been adjusted, press the key
    continually to return to the home screen.