This page offers a list of frequently asked questions where you can find answers. Just click on a question to see the answer.

Absolutely! All Dynamics Payments clients have a secure online log-in to view their credit card processing statements whenever they want.

PCI DSS standards exist to protect the security of your customer’s credit card data. These requirements are essential. If you ignore them and your data is hacked or otherwise compromised, you face financial penalties that can put you out of business. So, PCI compliance is a “must” for all merchants. Plus, it’s easy to do!

Not at all! The vast majority of merchants can complete a short checklist and comply! To know what you need to do, call us at 787-783-8689 or email us at [email protected].

Yes, you do. It’s not hard to convert. And it was not expensive. Unless you want to be liable for chargebacks or fraud committed by unscrupulous shoppers, if you have not yet converted your equipment to accept EMV cards, which everyone uses now, just call us at 787-783-8689. Or email us at [email protected]. We’ll assess your setup and recommend the smartest, quickest, and easiest way for you to integrate an EMV reader.

Essentially, the verification process has to do more and send more data than when you swipe a magstripe card. A new CVV1 code generates during each transaction in combat card counterfeiting. It takes time for that code to be developed and uploaded to the chip. But, because this code changes with every transaction, it prevents crooks from creating duplicate cards. So, while the process does take extra seconds, the rewards in fraud reduction are worth it.

Absolutely! All Dynamics Payments equipment enables you to accept contactless, chip/EMV, and magstripe cards. We’ve promoted our multi-payment tech before the Visa mandate (effective October 14, 2017). If your equipment cannot accept all payment forms without the customer selecting a payment type, contact us at 787-783-8689 or [email protected]. We can set you up.

A chargeback is a return of funds initiated by the issuing party on the cardholder’s behalf. It is also a mechanism meant for customer protection. They may request a chargeback whenever the cardholder finds or considers that their card was charged without their consent.

Most Dynamics Payments clients enjoy funds posted on their account during the next business day. Depending on the payment network used, you can experience different “closing times,” meaning the deadline for submitting a batch of payments for processing. Your “close times” can be as late as 8 pm. That means you could see funds in your account in less than 24 hours! To learn what’s possible for your business, call us at 787-783-8689 or email us at [email protected].

Absolutely! All Dynamics Payments clients have a secure online log-in to view their credit card processing statements whenever they want.

PCI DSS standards exist to protect the security of your customer’s credit card data. These requirements are essential. If you ignore them and your data is hacked or otherwise compromised, you face financial penalties that can put you out of business. So, PCI compliance is a “must” for all merchants. Plus, it’s easy to do!

Not at all! The vast majority of merchants can complete a short checklist and comply! To know what you need to do, call us at 787-783-8689 or email us at [email protected].

Yes, you do. It’s not hard to convert. And it was not expensive. Unless you want to be liable for chargebacks or fraud committed by unscrupulous shoppers, if you have not yet converted your equipment to accept EMV cards, which everyone uses now, just call us at 787-783-8689. Or email us at [email protected]. We’ll assess your setup and recommend the smartest, quickest, and easiest way for you to integrate an EMV reader.

Essentially, the verification process has to do more and send more data than when you swipe a magstripe card. A new CVV1 code generates during each transaction in combat card counterfeiting. It takes time for that code to be developed and uploaded to the chip. But, because this code changes with every transaction, it prevents crooks from creating duplicate cards. So, while the process does take extra seconds, the rewards in fraud reduction are worth it.

Yes. Dynamics Payments provides all merchant service customers with a data breach insurance policy that protects you from up to $100,000 in financial losses due to your customers’ information being hacked. We can assess your security situation and help you stay financially secure. To learn more, please call us at 787-783-8689 or email us at [email protected].

Absolutely! All Dynamics Payments equipment enables you to accept contactless, chip/EMV, and magstripe cards. We’ve promoted our multi-payment tech before the Visa mandate (effective October 14, 2017). If your equipment cannot accept all payment forms without the customer selecting a payment type, contact us at 787-783-8689 or [email protected]. We can set you up.

A chargeback is a return of funds initiated by the issuing party on the cardholder’s behalf. It is also a mechanism meant for customer protection. They may request a chargeback whenever the cardholder finds or considers that their card was charged without their consent.

To learn more, or if you can’t find the answers to your questions, please call us at 787-783-8689 or email us at [email protected]. We can assess your security situation and help you stay financially secure.

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Payment solutions

We have a processing solution for all your payments across any sales channel imaginable: online, in-person, contactless, or on the go.

Clover solutions

More than a point-of-sale system. Accept all kinds of payments, and manage orders, inventory, tables, employees, loyalty programs, etc.

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