How technology helped small and medium businesses strive during the COVID-19 pandemic

Small businesses, restaurants, and retailers were among the first to feel the effects of the COVID-19 restrictions to control the pandemic. While many were negatively affected, the crisis uncovered a remarkable resiliency within the segment due to technology and digitalization. By: Javier Rivera Giménez; Chief Executive Officer/Co-Founder, Dynamics Payments The Connected Commerce Council surveyed business […]

Mastercard partners with Dynamics Payments to launch a financial technology solution in the Caribbean

This partnership maximizes financial inclusion services to cardholders and merchants alike. The application will be available in the Dominican Republic, Jamaica and Puerto Rico. Mastercard has teamed up with payment processing technology company, Dynamics Payments, to launch an application (app) which will increase financial inclusion for the Caribbean region. This comprehensive solution is expected to [...]

How to deal with difficult customers during the pandemic

Customers have been known to behave badly from time to time. They’ve yelled at employees. They’ve attempted to return used or damaged products, sometimes outside the return policy. They’ve launched frivolous lawsuits. Over the years, customers have proved that despite the motto “the customer is always right,” it doesn’t always mean their actions put them […]

Temporary Tax Exemption

According to the determination of the Puerto Rico Government, the temporary exemption of the IVU for prepared foods and certain essential items is effective at 12:01 a.m. Friday, March 20, 2020, and concludes at 11:59 p.m. April 19, 2020.  At Dynamics Payments, we are ready to assist you, so you can continue to offer an […]

The Evolution of Online Sales

As entrepreneurs and business owners, we are rapidly shifting away from a traditional “front-Store” operation, and our strategic sales plans are evolving towards Online platforms and secure custom applications. Online sales figures have significantly increased over the past 5-10 years. It is estimated that 18% of sales are completed on an online platform or business, that’s roughly 1 […]

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