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How to deal with difficult customers during the pandemic

Customers have been known to behave badly from time to time. They’ve yelled at employees. They’ve attempted to return used or damaged products, sometimes outside the return policy. They’ve launched frivolous lawsuits. Over the years, customers have proved that despite the motto “the customer is always right,” it doesn’t always mean their actions put them […]

Temporary Tax Exemption

According to the determination of the Puerto Rico Government, the temporary exemption of the IVU for prepared foods and certain essential items is effective at 12:01 a.m. Friday, March 20, 2020, and concludes at 11:59 p.m. April 19, 2020.  At Dynamics Payments, we are ready to assist you, so you can continue to offer an […]

The Evolution of Online Sales

As entrepreneurs and business owners, we are rapidly shifting away from a traditional “front-Store” operation, and our strategic sales plans are evolving towards Online platforms and secure custom applications. Online sales figures have significantly increased over the past 5-10 years. It is estimated that 18% of sales are completed on an online platform or business, that’s roughly 1 […]

Pay 2 Link: “Custom-Made” payment technology

Research Development: EST Kitchen and Bath The research and development department at Dynamics Payments analyzes the operation of each business to develop new technologies that allow our clients to receive their payments more eeffectively and securely. In this case study, we will see how we meet the need for collections from EST Kitchen & Bath, […]

4 Trends that are transforming the payment industry

In recent years we have witnessed, as cardholders and merchants, drastic changes in the payment industry. Facing a new decade, there is no doubt that these advances will continue to transform year after year. Global payment trends seem to be evolving towards a more “consumer-centered” experience, focusing on ways to make payments as intuitive, easy, […]

Find out how gift cards can boost your Valentine’s Day sales

Valentine’s Day is around the corner, and it’s a new opportunity for retail businesses and restaurants to boost sales. One of the most flexible tools that small merchants can use to get more deals during this time of the year is gift cards. Here are three tactics that you can use to make the most […]

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